vjx99 Terms and Conditions

1 Introduction

vjx99 is an online gaming and betting platform that provides entertainment services for users in Bangladesh. These terms and conditions ("Terms") form a legal agreement between vjx99 and its users.

This document clearly sets out all the rules, rights and responsibilities for using the vjx99 platform. Using our services means you fully agree to these terms.

These terms should be read together with our Privacy Policy and Responsible Gaming Policy. Those documents together form our complete service agreement.

2 Eligibility and Registration

2.1 Age Requirement

To register on and use the vjx99 platform you must be at least 21 years of age. Only those aged 21 or above are eligible to use our services. We are committed to keeping minors entirely away from gaming.

2.2 Registration Requirements

To open an account you must:

• Provide accurate and truthful information — name, date of birth, mobile number and email address.
• Participate in the identity verification process if required, providing a national ID card or passport.
• Have an active mobile number and email address that belong to you.
• Have payment methods (bKash, Nagad, Rocket) registered in your own name.

2.3 Single Account Policy

Each person may operate only one account. vjx99 reserves the right to close all accounts if a single person is found to hold multiple accounts, and in such cases all balances may be forfeited.

3 Account Management

3.1 Login Credential Security

It is your responsibility to keep your account password and login details completely confidential. This information must not be shared with any third party. You are fully responsible for any transactions carried out by anyone else using your account.

3.2 Account Verification

vjx99 may request identity verification from a user at any time. As part of the KYC (Know Your Customer) process you may be asked to submit any of the following documents:

• National Identity Card (NID)
• Copy of passport
• Bank statement or proof of mobile banking transactions
• Recent proof of address document

3.3 Account Inactivity

An account with no login or transaction for 6 consecutive months may be marked as inactive. To reactivate an inactive account please contact our support team.

4 Deposits and Withdrawals

4.1 Deposit Rules

bKash, Nagad and Rocket can be used to deposit funds on the vjx99 platform. The minimum deposit amount is ৳300 (three hundred taka). There is no upper limit on deposits, however additional verification may be required for large deposit amounts.

4.2 Withdrawal Rules

The minimum amount for a withdrawal is ৳800 (eight hundred taka). Withdrawal requests are generally processed within 30 minutes to 3 hours.

The following conditions apply to withdrawals:

• Withdrawals can only be made to the registered payment method.
• Any active bonus wagering requirements must be met before requesting a withdrawal.
• Large withdrawals may be delayed if account verification has not been completed.
• Additional information may be requested in the case of suspicious transactions.

4.3 Transaction Rejection

vjx99 reserves the right to reject transactions in the following cases: suspected fraudulent activity, incomplete account verification, breach of terms and conditions, or technical error. Please contact our support team regarding any rejected transaction.

5 Bonuses and Promotions

5.1 Welcome Bonus

New members will receive a 100% welcome bonus on their first deposit, up to a maximum of ৳8,000. To receive this bonus, registration must be completed and a minimum deposit of ৳300 must be made.

5.2 Wagering Requirements

After receiving the welcome bonus, the bonus amount must be wagered 20 times (20x) before a withdrawal can be made. For example: if you deposit ৳5,000 you will receive a ৳5,000 bonus, and you must place a total of ৳100,000 in bets before withdrawing.

5.3 General Bonus Rules

• No user may claim the same bonus offer more than once.
• Bonuses cannot be withdrawn directly — bonus funds can only be used to play games.
• If the deposited amount is withdrawn before the wagering requirement is met, the bonus will be cancelled.
• vjx99 reserves the right to modify or cancel any bonus offer at any time.
• If an attempt is made to earn bonuses through fraudulent means the account will be closed.

6 Betting and Gaming Rules

6.1 Fair Play Policy

vjx99 operates its gaming services on the basis of complete transparency and fairness. Our platform uses Random Number Generator (RNG) technology which makes the outcome of every game entirely impartial.

6.2 Betting Limits

Each game has its own minimum and maximum betting limits, which are clearly stated within the game. vjx99 reserves the right to change betting limits at any time.

6.3 Technical Errors

Any game affected by a technical error or system failure will be considered void and the staked amount will be returned. vjx99 is not obliged to pay any incorrect winnings or prizes displayed due to an error.

6.4 Sports Betting

The following rules apply to betting on cricket, football and other sports:

• Once a bet is accepted, if circumstances change, settlement will be made according to the odds set at the time.
• If a match is abandoned or postponed, the staked amount will be returned unless otherwise specified.
• If the connection is lost during live betting, any bets already accepted will remain valid.
• vjx99 reserves the right to void bets placed at clearly erroneous odds.

7 Prohibited Activities

Any of the following activities are strictly prohibited and may result in account closure and balance forfeiture:

• Creating an account using false or incorrect information.
• Operating multiple accounts or using an account on behalf of another person.
• Attempting to profit dishonestly by exploiting the bonus system ("bonus abuse").
• Attempting to hack, crack or gain unauthorised access to game software or systems.
• Placing bets using automated software (bots) or scripts.
• Using the platform for money laundering or any other illegal financial activity.
• Harming, harassing or defrauding other users.
• Using illegal methods to influence game outcomes.

8 Intellectual Property

All content on the vjx99 platform — logos, designs, software, text, graphics and overall layout — is the proprietary property of vjx99 and is protected by applicable intellectual property laws.

Users may view platform content for personal, non-commercial use. However, copying, distributing, modifying or using any content for commercial purposes without prior written permission is prohibited.

9 Limitation of Liability

vjx99 is an entertainment platform. Our liability is limited in the following areas:

• vjx99 is not responsible for any loss caused by internet connection issues.
• We are not liable for errors by third-party software or payment providers.
• Even where guidance is provided, the user is solely responsible for their own gaming decisions.
• No compensation will be provided for unintended or temporary unavailability of the platform.

In the event of any dispute or complaint, our support team will assist you to the fullest extent possible.

10 Account Suspension and Closure

10.1 Closure by vjx99

vjx99 may temporarily suspend or permanently close any account at any time for the following reasons:

• Breach of any provision of the terms and conditions.
• Fraudulent or suspicious activity.
• Failure to cooperate with the verification process.
• In accordance with the direction of a court or regulatory authority.

10.2 Closure by the User

You may close your account at any time by contacting our support team. Any active bonus conditions and available balance will be settled before the account is closed.

11 Responsible Gaming

vjx99 gives responsible gaming the highest priority. We believe gaming should be enjoyed for entertainment purposes only. We provide the following tools to help you keep your gaming habits in check:

• Option to set deposit limits
• Option to temporarily or permanently exclude yourself (self-exclusion)
• Ability to review gaming activity
• Guidance towards professional advice when support is needed

To learn more about responsible gaming, visit our Responsible Gaming page.

12 Changes to Terms

vjx99 reserves the right to change, amend or update these terms at any time. For significant changes, advance notice will be given via the registered email or through a platform notification.

Continuing to use the platform after a change has been made will be taken as your agreement to the revised terms. It is therefore recommended that you check this page regularly.

The latest version of these terms will always be available at vjx99.cam/terms-conditions.

13 Contact

If you have any questions or concerns about these terms, please contact us:

• 24/7 Live Chat: Get support in Bangla directly on the platform
• Email: [email protected]

Our support team is ready to serve you in Bangla 7 days a week, 24 hours a day. We handle every complaint with the utmost care.